We work with trusted international suppliers. Our products are shipped directly from our partners to Germany, Austria, Luxembourg, and Switzerland.
Delivery time is 4–8 business days, exclusively for Germany, Austria, Luxembourg, and Switzerland (DACH & LUX).
Orders shipped to DACH and Luxembourg already include VAT through the IOSS system. Customers will not be charged additional customs duties for orders below €150.
As soon as your order has been processed, you will receive a tracking number by email. You can follow the delivery status directly on our Order Tracking page.
You have the right to cancel or return your order within 14 days of delivery. The product must be unused and in its original packaging. Please see our Return & Cancellation Policy for more details.
Simply contact us at support@threemedy.com with your order number. Our support team will guide you through the process.
Yes. We carefully select each product to ensure safety, functionality, and compliance. Please note that our items are for well-being and lifestyle purposes and are not medical devices.
We currently accept credit and debit cards (Visa, Mastercard, Maestro, American Express).
If your order has not yet been processed, we may be able to change or cancel it. Please contact us within 24 hours of purchase.
Yes. All our products come with a 2-year legal warranty according to EU regulations.
✔️ Produto adicionado com sucesso.
✔️ Produto adicionado com sucesso.
